If you have misplaced or lost your Samsung Money by SoFi debit card or if your card has been stolen, you can log into your Samsung Money by SoFi account to freeze your card and order a replacement card:
- From the Samsung Money by SoFi cash management account dashboard, click the ellipses in the top right corner.
- Tap Account Details
- Then select Debit Card
- Finally, tap Freeze Card
Please note, you can freeze or unfreeze anytime. When frozen, your digital and physical card will not process purchases, ATM withdrawals, and any online or in-store transactions that require your card number. However, some activities will continue, such as bill pay, P2P, writing checks, and transferring money in and out. Essentially, transactions that are made using the routing and account number will not be affected.