Ok, let's start with the basic steps just to make sure we're on the same page.
Simply follow the steps below to link your SoFi Money account:
- Click 'Link' to begin or select 'Unfamiliar account' if unrecognizable.
- Click 'Confirm.'
- You will be texted a 2FA code and then prompted to go to your email on file to verify.
- Follow the prompts in the email and select 'Click to confirm' to link your accounts.
- Once your SoFi Money account is linked to Samsung Pay, you will see the following 'Account linked' confirmation screen
If you're still having issues, please contact us here at your earliest convenience so we can troubleshoot.