Samsung Money by SoFi

Limits

• Are there any transaction limits?
• What are the limits for Cash Deposits?

Profile Maintenance

• If I change my Samsung account email address, will this also update my Samsung Money by SoFi email address?
• How do I turn my alert notification on/off?
• Resetting My Password
• How do I update my personal information on my Samsung Money by SoFi cash management account?
• Two-Factor Authentication Help / Account Verification Help

Transfers

• Can I cancel my ACH transfer?
• How can I transfer funds to Samsung Money by SoFi?
• How do I transfer money from my Samsung Money by SoFi account to my SoFi Invest account?

International Travel

• Can I use my Samsung Money by SoFi Debit Card in other countries?
• Do I need to notify Samsung/SoFi before I travel internationally?

Mobile Check Deposits

• Can I deposit checks into my Samsung Money by SoFi account?

Joint Accounts

• Do you offer Joint Accounts?
• How can I tell if my joint member has been accepted or not?
• Why can't I have my own account and a second account joint with my partner?

Taxes

• I earned interest with Samsung Money by SoFi. Will I get a 1099-INT tax form?
• Can both account holders on a joint account access tax forms?

Spending

• Can I use my Samsung Money by SoFi Debit Card at locations without a chip-enabled terminal?
• How can I access my money in Samsung Money by SoFi?

Cash Deposits

• Can I make a cash deposit into my Samsung Money by SoFi account?
• How do I make a cash deposit into my Samsung Money by SoFi account at a participating retailer?
• Is there a fee for making a cash deposit?
• How long does a cash deposit take to show up in my Samsung Money by SoFi account?
• My cash deposit did not go through...can you help?

Current Promotions

• SoFi Stadium 'Quarterback Promo'
• I have a question related to Samsung Money by SoFi cash back, rewards, or promotions.

External Account Linking

• How do I add funds to my Samsung Money by SoFi account?
• How do I remove my connected bank account from Samsung Money by SoFi?
• How do I find my routing and account number so I can link my other accounts to Samsung Money by SoFi?

Eligibility

• Can I still use SoFi Money By Samsung account if I get a new non-Samsung phone?
• Who can open a Samsung Money by SoFi cash management account?
• Why does SoFi need my Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN)?

Contact us

• Samsung Money by SoFi Contact Information

Checks

• Do you provide paper checks?

Direct Deposit

• I set up Direct Deposit and I haven't received my money yet.

Bill Pay

• How do I cancel or edit a Bill Pay in my Samsung by SoFi Money account?
• How do I set up Bill Pay?

Account Offerings

• Can I have more than one account with Samsung Money by SoFi?
• Can I set up a Samsung Money by SoFi cash management account for my business?

General Information

• I have a Samsung Money by SoFi account, how do I log in to the SoFi website?
• I have a Samsung Money by SoFi account but have never logged into the SoFi app. How do I create a password to log in to the app?
• How do I open a Samsung Money by SoFi Account?
• What Is Samsung Money by SoFi?
• Are there any fees for having a Samsung Money by SoFi account?

Account Benefits

• What features are included with a Samsung Money by SoFi account?
• Is there Overdraft Coverage for my Samsung Money by SoFi account?

Account Maintenance

• I have a new non-Samsung phone. Can I close my Samsung Money by SoFi Account?

ATM Transactions

• How do I request an ATM Fee Reimbursement?
• What ATMs can I withdraw money from with my Samsung Money by SoFi Debit Card?

Interest Rate

• How do I get the highest APY?
• How do I see my current interest rate?
• Why did my Samsung Money by SoFi interest rate go down?
• How often is the interest accrued and compounded?
• Will I earn interest with my Samsung Money by SoFi account?

SoFi Plus

• I have a Samsung Money by SoFi account. Am I eligible for SoFi Plus?

Transaction Help

• Can I export my spending data to use with other budgeting tools/software?
• Why was my debit card transaction pending or declined?
• Do you integrate with Mint, Zelle, Cashapp, PayPal, or Venmo?
• How do I dispute a charge on my Samsung Money by SoFi account?

Samsung Money Debit Card

• How do I activate my card?
• Can I get a second active card?
• How do I use the virtual card?
• How do I get the virtual card?
• When will I receive my Samsung Money by SoFi Debit Card?
• My Samsung Money by SoFi Debit Card has been Misplaced, Lost, or Stolen

Statements

• How do I access my Samsung Money by SoFi cash management account statements?
• When will I get my Samsung Money by SoFi cash management statement?

Samsung Money by SoFi Information

• How do I close my Samsung Money by SoFi account?
• What benefits are available at SoFi Stadium for SoFi Members?