We’re so sorry to see you go. We do understand you would like to close your Samsung Money by SoFi cash management account. To process your request, please contact us at 844-977-7634 or at samsungmoney@sofi.com.
Once we receive your request, please allow us 24-48 business hours to complete.
When we've completed the process and closed your account you will receive an email confirmation.
Note: In case you have a remaining balance on your account:
We will transfer those funds to a connected bank before closing your account. If there are multiple connected banks, you will need to let us know the specific account that you would like the funds to go to. Once your transactions have posted, checks have cleared, or any transfers have been completed, the account closure will be finalized and a check will be mailed to you. This may take up to 2-3 business days.
If there are no connected banks on your account, then once your transactions have posted, checks have cleared, or any transfers have been completed, the account closure will be finalized and a check will be mailed to you. This may take up to 30 days.