How do I close my Samsung Money by SoFi account?

We’re so sorry to see you go. To begin the process of closing your Samsung Money by SoFi account:

1. Log in to your Samsung Money by SoFi account. 

2. Select the 'More' icon. 

3. Select ‘Close Account'.

4. The system will review your Samsung Money by SoFi account for the following factors. NOTE: If any of the following factors are present, you will not be able to close your Samsung Money by SoFi account online. 

   1. There are pending transactions

   2. There is no connected bank account

   3. There are one or more active debit card disputes

5. If you are eligible to close your account online, review the information regarding account closure, click the disclaimer box, then click 'Close Account'. 

6. If there are funds remaining on your Samsung Money by SoFi account, you will be prompted to select an external bank account where the funds should be sent. 
7. Complete a short, 3-question survey to provide some context regarding your departure, then click 'Submit'.
8. The summary screen will display an overview of your Samsung Money by SoFi account closure and how any remaining funds are being processed.
9. If the account closure is successful, a confirmation screen will be presented. Click 'Continue' to return to the homepage, where the Samsung Money by SoFi account will no longer be visible.

If you are not eligible to close your account online, please contact us at your earliest convenience so we can process your request.